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Is there any way catch all VoiceMail events for all users in my company account ?
Tags: voicemail, webhooks, extension
Oct 13, 2022 at 6:37am   •   1 replies  •  0 likes
Zahir Olmez

Hi is there any way to catch all calls to VoiceMail for all users inside our company with super user?

/restapi/v1.0/account/~/extension/~/voicemail This is how I try but "Not allowed subscribe for messages to other extensions% " i get the error.


"eventFilters" => array:2 [

0 => "/restapi/v1.0/account/~/presence"

1 => "/restapi/v1.0/account/~/extension/~/voicemail"


"deliveryMode" => array:2 [

"transportType" => "WebHook"

"address" => "......."


"expiresIn" => 31556926


Could you please help for this ?

1 Answer
answered on Oct 13, 2022 at 4:08pm  

If you need to get voicemail notification for other extensions, the only way is subscribing for the /restapi/v1.0/account/~/telephony/sessions?direction=Inbound event notification. Then when you catch the event, parse it as shown in the example code below

// received thru your Webhook callback endpoint
var party = req.body.body.parties[
if (party.extensionId){
  if(party.status.code == "Disconnected"){
    if (party.status.reason == 'Voicemail'){
      // there is a voice mail

on Oct 14, 2022 at 1:07am   •  0 likes

Hi @Phong Vu thank you. I will check and reach here.

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