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Thank you for responding. To clarify: when I say desk phone I am referring to an actual phone on my desk. Not my computer. I'm not in the office right now so I don't remember the equipment model, but it's a desk phone provided by Ring Central, and it has a physical DND button.

this is the path for Custom rules for scheduled absence

Log in the admin portal > Users > click on the user > Call Handling > Custom Rules > Add rule.

In the pop up that opens you have 3 steps.
1. name of the rule - up to you.
2. conditions of the rule - choose date and time when you are out of office
3. define call handling - choose "Ring my devices" > Call handling > and disable the deskphone.

oh yeah, my reading comprehension :D .... in that case, Yes there is a solution.

I think the simplest, most convenient way for you would be to do this form the mobile app. This is the pathway for Android:

mobile app > click on your profile pic > Phone > Call Handling >
click on your deskphone under My devices > disable the "Active" slider

When you want the phone to ring you would have to do the same steps.
....>enable the "active" slider.



Alternative solution would be to use a custom rule which you can set up in the admin portal. This makes sense only if you have scheduled times when you are outside of office. For example you could create a rule according to which every Wednesday from 2 to 4 PM only your mobile app rings.
If you leaving the office is not scheduled the best thing is the manual method above. You can tell me if you need help with creating a custom rule.

yeah! I was about to say the same.

Thank you for your help. I just want my mobile app to always ring regardless of what other devices are on DND, so custom rule is not necessary. I will check if the "active" slider is toggling off when desk phone is set to DND. Thanks for the tip!