question

Richard Garel-Jones avatar image
Richard Garel-Jones asked Phong Vu answered

Data-API

Is there a cost to use the Data-API for accessing call recordings or is this included for users on premium and ultimate plan?

call recording
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1 Answer

Phong Vu avatar image
Phong Vu answered

It's included in the plan. The limits to access call recordings are, 1) Only a super admin can access other users call recordings. 2) The API rate limit to get call recordings is 10 API calls per 60 secs (the Heavy group)

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Developer sandbox tools

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