We are not receiving any calls made from a landline. Any idea why?
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Hi Nancy, what error message are the landline callers getting?
The message received from landline is something like "your call cannot be connected at this time"
Is this happening from multiple landline numbers?
yes, we have tested it with several people, both business landlines and private.
Please submit a ticket to Tech Support so they can check the issue. You may go to https://support.ringcentral.com/new-case.html.
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