question

Tyler Ehrig avatar image
Tyler Ehrig asked mary-community-moderator commented

Zoho CRM RingCentral Call Widget don't login

Hello everyone, I'm making a widget for Zoho CRM using RingCentral Call, I'm basing myself on this guide to do it. https://www.zoho.com/developer/help/extensions/ringcentral-widget.html

In order to try it, first I download the official demo version from the guide, the github is https://github.com/ZohoDevelopers/RingCentralWidget

So I just downloaded it without modifying anything, I uploaded it to Zoho Sigma and it works fine, the problem arises that when I log in, after entering the credentials, the widget stays frozen, that is, I finish entering credentials, the pop up closes and the widget window still stays on login, I tried to find the solution but I can't find what can cause it.

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@Tyler Ehrig, please raise a ticket to Tech Support so they can check why it is happening. You may go to https://support.ringcentral.com/new-case.html.

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