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le service à la clientèle Accès Secure avatar image
le service à la clientèle Accès Secure asked Phong Vu answered

Robotic Voice calls?

Hi, I was wondering if it is possible to place calls automatically to our customers and use a robot voice pre-recorded message to warn them about various issues with their systems using the RingCentral API? If so, I would appreciate it if you could guide me on how.


Thanks.

ringcentral app
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Phong Vu avatar image
Phong Vu answered

We don't support robotic voice calls. But if you are interested, read these blogs to see how you can implement it.

https://medium.com/ringcentral-developers/pjsip-and-ringcentral-part-2-handle-audio-medias-c26b8ea61319

https://medium.com/ringcentral-developers/pjsip-and-ringcentral-part-2-handle-audio-medias-c26b8ea61319

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys