I want to provide feedback as we feel like it took a step backwards and the current dialer has better functionality. With the New phone experience, you can no longer select the dialer from any page you are on and it takes up half of the window for no reason.
@Anne Sullivan Can you share who extended the beta to you? That might help us to identify where we can get your feedback to.
it just showed up as an option in our MVP app and some users had it turned on this morning. We did not request it.
I've asked around and am waiting for an answer.
In the meantime, you could pop into the desktop app Resource Center and report an issue there.
Hey, @Anne Sullivan I connected with the product team and they shared the following:
It is an opt-in feature and can be disabled.
I have enclosed a screen shot on how the feature can be disabled.
ALSO - your feedback is welcome and appreciated! I had some leadership from the Product team connect with me about this thread and would like to chat with you further.
May I connect you with them to learn more about your experience?
Thanks Becky, we have disabled it and please feel free to reach out to me.
6 People are following this question.
Team messaging, video meetings
and phone - all in one app.
Get the new RingCentral app
