Pattie Rampersaud avatar image
Pattie Rampersaud asked Becky-Community_Manager commented

Calls not being capture in Chatter for some users


We have outbound calls being logged in Salesforce Chatter for some users and not for others. Any idea why this might be happening? Thanks

call logssalesforce
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

@Pattie Rampersaud I am looking into this with some of our internal teams! Hang tough!

0 Likes 0 ·
Derrick Ejan avatar image Derrick Ejan Becky-Community_Manager ♦♦ commented ·

Any update on this. We are also experiencing a lot of our outbound calls not posting to chatter.

0 Likes 0 ·
Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ Derrick Ejan commented ·

@Derrick Ejan Hey, thanks for sharing your concern. I'm trying to find a new contact to assist with this question.
More soon.

0 Likes 0 ·
Show more comments

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app