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Pattie Rampersaud avatar image
Pattie Rampersaud asked Becky-Community_Manager commented

Calls not being capture in Chatter for some users

Hi,

We have outbound calls being logged in Salesforce Chatter for some users and not for others. Any idea why this might be happening? Thanks

call logssalesforce
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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

@Pattie Rampersaud I am looking into this with some of our internal teams! Hang tough!

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Derrick Ejan avatar image Derrick Ejan Becky-Community_Manager ♦♦ commented ·

Any update on this. We are also experiencing a lot of our outbound calls not posting to chatter.

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ Derrick Ejan commented ·

@Derrick Ejan Hey, thanks for sharing your concern. I'm trying to find a new contact to assist with this question.
More soon.

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