question

Clément Facon avatar image
Clément Facon asked mary-community-moderator commented

RingCentral for Google desynch with Google everyday

Hello everyone,

Since few days, it seems that all my users have to resynch everyday with Google :

1673267256265.png


In normal case, this button only have to be pressed one and a single time, not everyday.

Any ideas on how to solve that ?


ringcentral appgoogle
1673267256265.png (19.8 KiB)
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered mary-community-moderator commented

Please make sure that your RingCentral App is updated to the latest version. You may also try the suggestions in the screenshot below. If your issue is still unresolved, submit a ticket to Tech support at https://support.ringcentral.com/new-case.html


screen-shot-2023-01-10-at-122242-am.png


screen-shot-2023-01-10-at-122242-am.png (279.0 KiB)
2 comments
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Clément Facon avatar image Clément Facon commented ·

Hello,


This is Ringcentral for Google, not the App


0 Likes 0 ·
mary-community-moderator avatar image mary-community-moderator ♦♦ Clément Facon commented ·

Thanks for clarifying, Clément. Please submit a Support Ticket for troubleshooting.

0 Likes 0 ·
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app