question

David Hazen avatar image
David Hazen asked Mike Stowe answered

Call ID & SMS Registry

After registering your SMS phone number business name with the registry, Will consumers now have caller id when you text them to see who is calling. For instance if your company name is Billy Bang Shrimp company. Will the customer automatically see that name when receiving a text. I do not want my callers to see the company name because I use one phone to service three of my companies and it would confuse them to get a caller id call form a different company

sms and text messaging
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1 Answer

Mike Stowe avatar image
Mike Stowe answered

No, only if the phone number was saved in their contacts as one of the companies. Otherwise they will continue to see the phone number the text is being sent from. I'm not aware of any planned changes to this functionality or carriers relaying caller ID for text messages (although it could happen in the future).

TCR registration also has no impact on the caller ID shown for voice, these two systems are currently separate.

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