question

Andrea Arnst avatar image
Andrea Arnst asked Andrea Arnst commented

Is the Admin Portal down for maintenance?

As soon as we try to login to the admin portal we get the error, so at this time we cannot make any changes to our phone system which is impacting our business.

{"status":{"code":113,"success":false,"errorCode":"MAINTENANCE_MODE","message":"Method is not allowed due to maintenance mode"}}
admin portalerrorsmaintenance
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Colleen Conover avatar image Colleen Conover commented ·

I'm getting the same error right now.

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Ryder McNatt avatar image Ryder McNatt Colleen Conover commented ·

Also experiencing this issue for at least 3 hours thus far.

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Andrea Arnst avatar image Andrea Arnst commented ·

The portal seems to have been fixed now

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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered mary-community-moderator commented

There is currently an issue with accessing the Service Portal. For more information, you may go to https://status.ringcentral.com/.

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Ryder McNatt avatar image Ryder McNatt commented ·

Is there a status update? Status.RingCentral.com does not include a status update on outage.

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mary-community-moderator avatar image mary-community-moderator ♦♦ Ryder McNatt commented ·

Hi! The status page has been updated, and the issue has been resolved. If you are still experiencing this issue, please submit a ticket at https://support.ringcentral.com/new-case.html.

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