question

Orlando Benedict avatar image
Orlando Benedict asked mary-community-moderator answered

No Fax function on desktop app with MVP account.

I am unable to find any fax feature on the ringcentral desktop app. Web app includes no phone functions either, but I guess that's normal? The admin portal and help pages make mention to access the fax feature through the drop down menus, or "+" button, but I do not have one. I thought MVP came with that feature.

faxmvp
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi @Orlando, among the 4 MVP plans, there is one that doesn't include the Fax service. Please check your current plan to see if it is RingCentral MVP Essentials. Login to your online account, go to Billing > Overview.

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