Ring all extensions at once

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Mousa Khalil asked Mar 8, '23 Phong Vu answered Mar 8, '23

Ring all extensions at once

Hi,

I have many numbers that are assigned to the Auto-Receptionist, and I also have multiple users each with extension. I want once I recieve a call on any number all the extensions ring at the same time. I entend to do it using API.

Thanks,

call handling call forwarding call transfer transfer a call

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Answer 1 · 2023-03-08T17:44:48Z

Phong Vu answered Mar 8, '23

All phone numbers that are assigned to the auto-receptionist are company numbers. Incoming calls to those numbers will be routed to the extension that is assigned to handling incoming calls. You can assign to an extension via the IVR Settings. In your case, you can assign to a call queue, and the call queue can be set to ring all members simultaneously.

I don't understand what you meant "I entend to do it using API.".

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