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Can we Opt-Out of SMS Texting?

Tags: sms and text messaging

Mar 17, 2023 at 7:24am • 1 replies • 0 likes

Ben Lien

We do not want to use the SMS text feature. We've tested and if someone texts us it looks like the text has been received, even though we do not receive it. Is there a way to reject inbound texts or send back a failed delivery notice?

1 Answer

Mary-Community_Moderator answered on Mar 17, 2023 at 7:47am

Hi Ben, To opt out, submit a case to RingCentral Support and ask for SMS capabilities to be disabled on your account.

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