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Rpbhoir30 avatar image
Rpbhoir30 asked Rpbhoir30 edited

Brand Registration time

I have created Brand (Brand ID BCJXZQ1). Its says it registered within couple of minutes. It is almost 24hrs. How much time it will take to register.

sms and text messaging
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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

@Rpbhoir30 It's a couple step process. You have registered your brand...usually quick and easy, but the campaign is the next step.
If you haven't tackled that, please hit the Admin Portal and give it a whirl.
If you run into hurdles, you can call the TCR Support team 855-925-8622
Also, this reference on Campaign Registration will help: https://support.ringcentral.com/article-v2/Setting-up-TCR-registration-assigning-numbers-to-SMS-campaigns.html?brand=RingCentral&product=MVP&language=en_US

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Rpbhoir30 avatar image Rpbhoir30 Becky-Community_Manager ♦♦ commented ·

Thanks Becky, for quick response.

My brand is not registered yet.

When I try to add TCR campaign. it says 'The brand must be registered to add new campaign.'

My brand is under process.screen-shot-2023-03-22-at-93506-pm.pngCan you check status of Brand ID BCJXZQ1 ?

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