question

Alex Petersen avatar image
Alex Petersen asked Becky-Community_Manager commented

Consent for Texting

After April 1st when the new regulations go into effect for texting, can we send a text to clients to get their consent to text. Or can we only get consent through email, a form to fill out etc?

sms and text messaging
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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

Alex, First the deadline has been extended - so, a little wiggle room!
Unfortunately, you can't text to get text consent.
I would recommend reviewing this document provided by CTIA regarding consent on page 12.
If you have further questions, please reach out here or connect with our dedicated TCR Support Team at 855-925-8622

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Alex Petersen avatar image Alex Petersen commented ·

Thank you for replying. What is the new deadline?

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ Alex Petersen commented ·

I don't have a set date quite yet but will be updating you here in the Community when we get that date.

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