question

Cameron Burns avatar image
Cameron Burns asked mary-community-moderator answered

Can my VA in the Phillipines have a user license for my calls in Canada?

I have a VA working in the Phillipines, I was just about to buy another user License for her to answer our phone lines and realized that the Phillipines is not listed as an "Agent Supported Country". Does this mean that if i purchase another user license she will not be able to operate it from the phillipines to answer my calls in canada(my home country)?

phone
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Yes, you can get a user license regardless of where your VA is located since the number you will purchase is also a Canada number. As long as the VA has the app and WiFi connection, they can make and receive calls.

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