question

Peter Fay avatar image
Peter Fay asked Joe Cache answered

Can the auto-attendant be set to pickup after 2 rings?

Hello,

Fairly simple request. We would like our callers to hear a ring or two before the call is connected to the auto-attendant. Is this possible?

Thank you!

auto attendant
1 comment
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Peter Fay, This is currently not an option but you may submit a feature request at https://ideas.ringcentral.com/.

0 Likes 0 ·

1 Answer

Joe Cache avatar image
Joe Cache answered

A tad crude, but you can always record the ring tones to add to the front of your IVR greeting. (or insert them with your favorite audio software)


I was thinking about this for ours, as when you get the initial IVR audio - sometimes you get the whole start, other times it gets truncated. '...ve reached the Center, press...'

1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app