question

Nicholas Hladuniw avatar image
Nicholas Hladuniw asked Nicholas Hladuniw commented

Live Monitoring - No Monitor - Audio Connect - how to remove phone number?

I have been trying to figure out how to do live monitoring on Ring Central in the Supervisor area and i clicked on the no monitor part and put in my phone number in the box that popped up for Audio Connect and now i can't seem to get it to go back to blank.

Does anyone know how to clear this back to its original state?

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call monitoring
1689868074503.png (75.2 KiB)
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Try unchecking "Remember preference."

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Nicholas Hladuniw avatar image Nicholas Hladuniw mary-community-moderator ♦♦ commented ·

I tried that, it wont allow me to save anything if it blank. It just goes back to what my screenshot was.

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