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Call Queues message waiting indicator
Tags: mwi, call queues
Jul 26, 2023 at 4:46pm   •   0 replies  •  0 likes
Gabriel Doss

Does RingCentral have the capability to show a message waiting indicator on multiple desk phones that are in the same Call Queue? Or even something like Visual Voicemail (since we're on ACO) where a glance at a phone can show that there is a voicemail for a call queue voicemail box.

I am able to show one extension, if I send voicemail to that extensions voicemail box (not ideal), but if four users are part of a call queue, I'd expect all four users to be able to see that there are voicemails for that call queue.



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