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What endpoint do I have to use to retrieve scheduling units info?
Tags: rest api
Oct 2, 2023 at 7:57am   •   2 replies  •  0 likes
Andrew Duran


I need to ingest the data under this tab.

on Oct 3, 2023 at 10:02am   •  0 likes

Is this the RC Engage Voice dashboard?

on Oct 4, 2023 at 6:05am   •  0 likes

No, Im trying to retrieve the Work Force Management info so I need to ingest the info under scheduler manager and real time adherence through an api.


on Oct 4, 2023 at 7:57am   •  1 likes

I don't know what is related to RingCentral then. Could it be that it is Nice CX? If so, I suggest you to ask from the service provider or their forum.

on Oct 4, 2023 at 9:14am   •  0 likes

So the API documentation I have always used resides on

Already asked on their forum. I thought this was all integrated with RingCentral, Contact Center.

on Oct 4, 2023 at 9:19am   •  1 likes

No, RingCentral platform does not expose nor it handles Nice in Contact API.

1 Answer
answered on Oct 4, 2023 at 9:20am  

The answer is that this is not related to RingCentral API platform.


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