Hi all! We have been having an ongoing issue for weeks that has become quite frustrating. Every time we run a campaign (even if the campaign is still open) we are unable to download any reports regarding that campaign. It is pivotal that we have that information as that excel sheet is the basis for follow-up campaigns the next week. Any help would be greatly appreciated as we are at our wits end. I've included a screenshot from this morning for a campaign that closed less than 24 hours ago.
Ring Central support told us to reach out on this platform and tag @Phong Vu for help