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Brian Graves avatar image
Brian Graves asked

RingCX Scripting Studio WWW tool doesn't work (Zoho)

Since Zoho CRM for RingCentral isn't supported by RingCX, I'm trying to call the Zoho CRM API using the WWW tool in RingCX Admin to find a contact using a phone number. No matter what I pass in the header, I get this error:

 {
  "readyState": 0,
  "status": 0,
  "statusText": "error"
}

Is there something I can do so I can get a non-error result in this tool? The exact same call works fine in Postman...

2023-12-07-15-30-55.png


rest api
2023-12-07-15-30-55.png (31.2 KiB)
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0 Answers

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys