question

nibu-eapen10876 avatar image
nibu-eapen10876 asked Phong Vu answered

In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope

I'm getting following error when trying to send sms from phone number assigned to one user in the sandbox account. Sorry, I don't see any permission called OutboundSMS.

Exception: In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope  SDK HTTP Error at https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/244711004/sms  Response text: {    "errorCode" : "FeatureNotAvailable",    "message" : "In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope",    "errors" : [ {      "errorCode" : "CMN-419",      "message" : "In order to call this API endpoint for another extension, user needs to have [OutboundSMS] permission granted with extended scope",      "permissionsName" : "OutboundSMS"    } ],    "permissionsName" : "OutboundSMS"  }


rest apiextension
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1 Answer

Phong Vu avatar image
Phong Vu answered
Hi Nibu,

The error reason is misleading. I guess that you login with the admin user and try to send SMS on behalf of another extension from one of the phone number of that extension. That is not possible at all. You can only send SMS from phone numbers belong to the extension you currently log in.

Let me know if that is not the case so I can investigate further.

+ Phong
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys