question

thujeevan-t10812 asked · Jul 09, 2018 at 08:53 AM

embeddable voice with multi tenant crm

Trying to integrate embeddable voice with a multi tenant CRM application. Since wildcard URLs aren't permitted as redirect URIs, I'm not sure how to proceed further.

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Embbnux Ji answered · Jul 09, 2018 at 08:59 AM

Hi, Thujeevan. Can you show more detail information about how you use it and what you want it to perform. So we can provide correct solution.

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thujeevan-t10812 answered · Jul 09, 2018 at 09:08 AM

Hi Embbnux, thanks for getting back so quickly.

Our CRM application offered in a multi tenant way. For eg. tenant1.salpo.com, tenant2.salpo.com. Hence each instance should have a separate redirect URI to be identified uniquely. But in RC developer console, a client app can't have wildcard domain as a redirect URI. So I'm trying to find a way to integrate with such applications.

Hope you understand the problem. Any leads to the solution would be much appreciated.

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Embbnux Ji answered · Jul 09, 2018 at 09:13 AM

Hi, Thujeevan. A RingCentral app can add 10 different redirect uri in developer website. If you want more, you need to create different apps.

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thujeevan-t10812 answered · Jul 09, 2018 at 09:16 AM

Unfortunately, that wouldn't be the right approach I suppose. Tenants would be numerous and increasing.

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Embbnux Ji answered · Jul 09, 2018 at 09:18 AM

Let me check with my colleagues to find a good way

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Embbnux Ji answered · Jul 10, 2018 at 02:26 AM

Hi, are you using redirect uri to get access token and request data from RingCentral API. Can you just use default redirect uri and get data from the widget.

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thujeevan-t10812 · Jul 10, 2018 at 04:44 AM

Thanks, I'm getting it now. Let me try and see how that works.

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lawrence-thaler8035 · Sep 07, 2018 at 08:32 PM

Were you able to get it to work in your multi tenant?

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