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How to send SMS from direction number or company number (Not main company number)
Tags: sms and text messaging
Aug 25, 2018 at 1:00am   •   5 replies  •  0 likes
5 Answers
answered on Sep 10, 2018 at 9:40am  
Is it possible to use any of the company numbers as the caller id for any of the extensions? Essentially having a many-to-many relationship between extensions and company numbers? I have a requirement to choose an extensions from number on an SMS text based on the recipient (basically making it look like the message is coming from a local area code).

answered on Aug 28, 2018 at 12:11am  
You can get a list of extensions by /restapi/v1.0/account/{accountId}/extension

Then check their numbers by /restapi/v1.0/account/{accountId}/extension/{extensionId}/phone-number.

Most likely you will find which extension owns the phone numbers.

Please reply if it doesn't work for you.

answered on Aug 28, 2018 at 12:09am  
Numbers are assigned to extensions. You can check numbers of extension by /restapi/v1.0/account/{accountId}/extension/{extensionId}/phone-number

So you just authorize as that extension. And send sms from its assigned numbers.

answered on Aug 27, 2018 at 7:08pm  
I have a list of company numbers, they don't contain extension but when I send messages from RingCentral phone application then I can select one of them to make the output. How to authorize and send sms from this numbers.

answered on Aug 27, 2018 at 2:27am  
I don't quite understand your question. But as far as I can tell, the sms is sent on behalf of the current logged-in user. You can specify the user's direct number as the "from" parameter and it should work.

Let me know if you have further questions.


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