question

goodrich12704 avatar image
goodrich12704 asked Phong Vu answered

Texting... One number all extensions

I need all texts coming to my main number to be seen by all extensions and not just the operator extension.

developer sandbox
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Phong Vu avatar image
Phong Vu answered
Hi,

My apologies for delayed response to your question.

I think with the current account settings and configuration, there is no option for doing that. But if you want to work-around the limitation, then my suggestion is to write a small script, listening to incoming SMS message to the main company number, then forward (send) the message to all extensions which should receive the SMS message.

If this solution is good enough and you would like to have some code snippet, let me know so I can help.

Regards,
Phong
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys