question

maritza-soliman12950 avatar image
maritza-soliman12950 asked

Is there a report that shows average hold time for historical?

Trying to calculate if we improved on hold times. I see the live reports but need it for a monthly report for a meeting.

meetingsanalytics and reporting
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0 Answers

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys