question

michel5476 avatar image
michel5476 asked Phong Vu answered

populate "to" phoneNumber for incoming fax messages

For SMS and VoiceMail incoming message types, the "to" array's "phoneNumber" is populated with the proper phone number that the message was sent to. BUT, for incoming Fax messages the "to" phoneNumber is populated into the "subject" element and the "to""phoneNumber" element is not populated at all. Based on the API documentation, this is not correct. Can this be corrected in a future version of the API?

faxsms and text messaging
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1 Answer

Phong Vu avatar image
Phong Vu answered
Hi Michel,

Thanks for the feedback! Absolutely right. I will check with the dev team to make sure these info will be available as they are documented.

+ Phong
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys