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brittany14621 asked ·

We need help! Business is down! Ringcentral not working! No calls back. Who can we call that will help???

Phones are down and voices are so garbled not able to speak. Confirmed that our internet is working fine.  2 phones are unaffected.  We need a high level of support help!  Who can we call???
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brittany14621 answered ·
Have called several times.  No call back!

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bjsvec answered ·
You called RingCentral support?  https://success.ringcentral.com/RCCallSupport

Do you have a local IT vendor to call to troubleshoot your equipment like switches, firewall, etc.?


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brittany14621 answered ·
We had them confirm that all is good here!
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If some phones work and others don't it really sounds like a local network issue to me. Have you made any progress since your last post?  Tried rebooting internet gear and phones, etc?
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