I am no longer able to add contacts from my call log. Is this a glitch in my system or is this a change to the app?

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casey-canez14460 asked Mar 1, '19 Phong Vu answered Mar 22, '19

I am no longer able to add contacts from my call log. Is this a glitch in my system or is this a change to the app?

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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Answer 1 · 2019-03-01T16:05:48Z

Phong Vu answered Mar 1, '19 casey-canez14460 commented Mar 22, '19

Hi Casey,

Can you be more specific about your problem? What did you mean by saying "..add contacts from my call log?" How the add contacts related to the call log function?

Adding a user contact is as simple as calling a post as shown below. I just tested it and it works well.

POST /restapi/v1.0/account/~/extension/~/address-book/contact    {    "firstName": "John",    "lastName": "Smith",    "businessPhone": "+16507893542",    "businessAddress": {      "city": "Manchester",      "country": "GBR"    }  }

Please explain and post some code so I can help.

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khosro-eslami14974 · Mar 21, 2019 at 09:13 PM

I am no longer able to add contacts from my call log. I enter the caller's information and save but it does not save into "Contacts."

Khosro
818 883-5510

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casey-canez14460 · Mar 22, 2019 at 12:51 PM

It used to be that when I clicked on add contact, entered the info and saved it, the contacts name would appear next to the number in the call log. It no longer does that. I am not able to post code..... It does save the contact, but it does not add it to the call log.

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Answer 2 · 2019-03-22T15:19:20Z

Phong Vu answered Mar 22, '19

Hi Casey and Khosro,

I understand what you meant now. But this forum is for developers to ask tech questions related to the platform APIs. In your case, could you please repost your question here so the product team can help you better.

+ Phong

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