After this past weekend, I have started receiving a lot of 500 errors from RingCentral with no code change.
Is it possible to know if this is truly an issue on your side?
And would it be possible to get a status.ringcentral.com type page that would let people know if the API was up or not?
then we are seeing this in our logs. RestClient::InternalServerError (500 Internal Server Error): our last code change was last week and these types of calls run several times per minute for many lines. we are not seeing a constancy with the lines so were wondering if it was on your end that maybe one of the end points was having an issue.
Whenever this kind of server-related issue occurs from the RingCentral platform side, you can always raise a support ticket or send the developer support team an email to investigate and come to action.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
