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stephen-hawk104 asked ·

Downloading recorded calls

We need to archive all of our recorded calls from Ringcentral since we want to hold on to them for longer than your web system. When I download from your site if I select more than 400mb worth of calls it will timeout so I have to select smaller chunks of time. This is very time consuming. Is there a better way to receive the mp3s of recorded calls so we can put them into our own database using your API? Also, is there a better way to access these files, like through a sftp server?
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John Wang answered ·
We are currently testing recording download APIs with select customers. To see if you can get early access to this API, please make a request by either opening a developer platform support case or sending an email to devsupport@ringcentral.com .
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stephen-hawk104 answered ·
Great thanks,  I will shoot them an email. 
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