question

vanderpool avatar image
vanderpool asked saadetswift16514 commented

Block SMS: Is there a way to block a number from the text feature?

I am getting texts in another language and want to block the number. All of the previous conversations I've found on this support center only address voice and fax features. Is there a way to block a number from the text feature?

sms and text messaging
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kim avatar image
kim answered saadetswift16514 commented
There is no way to only block a number from texting only...but allow the voice call.  You'll have to block the entire thing (voice, fax, and SMS) under Screening, Greeting, and Hold Music.
2 comments
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angie-johnston13955 avatar image angie-johnston13955 commented ·
What if they only sent a text. I got an explicit text only, with no voice message. How can I block that?
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saadetswift16514 avatar image saadetswift16514 commented ·
Hi Angie, you can open a Support Ticket and they should be able to help you out :)


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vanderpool avatar image
vanderpool answered
Thank you!! Your quick response is much appreciated and your directions were simple :)
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