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Call recording: beep is too loud; option to mute or lower volume or disable
Tags: call recording
Oct 7, 2015 at 10:49am   •   4 replies  •  0 likes

Peeping sound for call recording too loud. Either we can lower the sound or mute the sound.

4 Answers
answered on Apr 11, 2019 at 8:13am  
Where can we find the "automatic call recording" option?

answered on Oct 17, 2016 at 4:59am  
The intermittent beep during outgoing calls is driving me and my clients crazy. I have to stagger my words around the beeping. Of course I know all calls are recorded, I don't need the persistent beeping to remind me. Please help!!

answered on Jan 18, 2016 at 12:04pm  
Yes, Yes, Yes!!!  How can we get this turned off or turned down.  Everyone is complaining that the beep is too loud and getting in the way of them hearing the other person on the line.

Additionally, is the beep a law anywhere?  Because when I speak to other companies such as GEICO, or Microsoft they tell me I am recorded but I do not hear beeps from their systems.  Why must we do it??? 

answered on Nov 13, 2015 at 11:03am  
Definitely too loud.  Agents reporting that they can't hear their customers over the beep.


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