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Question

IP based Audio Door Entry Systems (Intercom System)


Are there any manufactures of IP based Audio Door Entry Systems (Intercom System) that operate / integrate with Ring Central 

10 replies

  • Known Participant
  • 125 replies
  • October 4, 2017
cyberdata.net would be a good bet and they have good support and know RingCentral.  Really any SIP device should be able to work with a little effort and any analog device can work with an ATA. The analog option is often good if you can reuse cable or existing equipment and pulling ethernet turns out difficult/expensive.

  • Known Participant
  • 125 replies
  • October 4, 2017
Direct link to their door entry/intercom products: http://www.cyberdata.net/products/voip/digitalanalog/intercom_endpoints.html

  • Known Participant
  • 16 replies
  • February 12, 2019
Jumping on this thread...any idea how this could work with video and ring central?

  • New Participant
  • 3 replies
  • October 1, 2019
I tried the ATA Router that RingCentral recommend we purchase and we couldn't get it programmed to work. Is there a RingCentral programmer that can assist?


  • Participating Frequently
  • 10 replies
  • October 2, 2019

  • New Participant
  • 1 reply
  • June 8, 2021

@mike-gustavson mike-gustavson3338 how did you get this to function as a intercom not a paging device. No one at ring central knows what to do.

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@mike-gustavson mike-gustavson3338 how did you get this to function as a intercom not a paging device. No one at ring central knows what to do.


  • Participating Frequently
  • 10 replies
  • June 8, 2021

@105-Jeffrey Morales they're configured as 'Common Area Phones' in our system. The device itself (8028 in our case) is then configured to dial whatever it is they need to dial. For us, that's a Queue for the door (we have 2 - a front door and back door queue). It works really well.


Hope that helps!


  • Participating Frequently
  • 10 replies
  • June 8, 2021

Just for visibility - I posted my response below.


  • Participating Frequently
  • 86 replies
  • June 9, 2021

We typically configure them as "other phones" and simply set the Algo's internal dialing to reach a configured extension. This allows for talkback, door unlocking, etc.


  • Participating Frequently
  • 86 replies
  • June 9, 2021

You configured the Algo 8028 as Common Area Phones, ie: Hot Desk devices?


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