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Despite hours of research, two calls to RC support (no help), and the posted articles concerning issues with Presence and RC's so-called "workarounds" on Yealink T48s phones bjsvec has provided a workable solution. Thank you! I found that using his formula works! Use the string blfXXXXXXXX@sip.ringcentral.com works. The XXXXXXXX represents the number string you get when signing on through the admin portal, users, clicking each user names and cutting the unique number from your browser bar - such as https://service.ringcentral.com/application/users/users/default/XXXXXXXXXXX/settings/default - log in to each phone and for each user whose presence you wish to view use blfXXXXXXXXXXX(unique number)@sip.ringcentral.com. Hope this helps other Yealink owners.
Hey Jeremy,
Did you ever find a way to make the lights work more reliably / pickup the calls remotely?
We currently have 8 x T42S and really need the feature to work.
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