question

shantanuthatte1321 avatar image
shantanuthatte1321 asked benjamin-dean answered

Automated Calls

Hi,


What I am trying to achieve is to have client numbers (non RC) to be dialed and once they are connected, play an automated message.


I was thinking of using the RingOut feature for this.


I created an "Announcements-Only Extension" 295 and uploaded a .wav to it. NOTE: It does not have a direct number.


How can I use the RingOut to do so (or any other service) since RingOut does not allow calls to Announcement-Only lines.


Thanks,

Shantanu

ringout
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1 Answer

benjamin-dean avatar image
benjamin-dean answered
I don't believe this feature is supported currently with RingCentral, but I will look into it and if it is, I will add a reply with the details.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys