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amrou-mohamed10178 asked ·

Backup and Restore of Phone System

Not sure if this request came up before, but is there the ability to backup and restore our phone system configuration?
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Alex Schittko answered ·

Hey! This just came up in our org today.


We took spreadsheet exports of everything we could in the admin portal after we did the initial setup.

It'd be neat for RingCentral to be able to accept and return a JSON or XML document. This way we could track our configuration changes on Git or another version control system to ensure we always have the latest and greatest. It would also be helpful because it would give peace of mind to leadership when considering the "What happens if RingCentral gets totaled" scenario.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys