question

randy-morris14318 avatar image
randy-morris14318 asked ·

HIPAA compliant Fax cover pages

We are a medical office and new to Ring Central. Like all medical practice in the U.S., we are required to use a HIPAA compliant Fax cover page. 
There are several ways to send Faxes but only one that lets you choose a custom Fax cover page (The Ring Central Phone Desktop App)
We would like to be able to send Faxes using other methods (especially Email to Fax) 

Just wondering if anyone has discovered a work around

Thanks in advance
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1 Answer

dr-steve-donnelly avatar image
dr-steve-donnelly answered ·
Totally agree. I don't know why a HIPAA compliant cover sheet isn't standard in the list of options, especially since a custom cover sheet can't even be created in the unified RC app.
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