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jim-wilhelmsen14176 avatar image
jim-wilhelmsen14176 asked ·

Since the 18.2 release we have had issues with the Max Agent not fully loading the graphics.

The Max Agent does not fully load since 18.2.  We are using Chrome and support said there is an incompatibility since this release with Chrome.  I am not switching to FireFox, but there are still some issues with graphics loading in FireFox.  I feel the issues are not browser specific, but an issue with the update.  Being that this is a browser based product this is very frustrating and impacts our daily workflow.  My Case number is 08533104
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saadetswift16514 avatar image
saadetswift16514 answered ·
Hey Jim, I would suggest continuing to work with Support on this one :)
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andrea-yan12580 answered ·
Not sure how much this will help you, but we had this issue happen often as well and we just have everyone clear cache and cookies from all time. After clearing cache, closing the browser and reopening, all the components seem to come back. It has happened for us not just in the dashboard for incontact but the max agent as well.
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