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Ringcentral is pulling an image that I can't seem to change
Tags: meetings
May 30, 2019 at 7:46pm   •   4 replies  •  0 likes

My RingCentral Meetings profile is pulling a picture that I can't seem to change.

It was originally pulling from RC (Glip), but now it's pulling a pre-cropped version. I tried changing my RC (Glip) photo to something else, but to no avail, RC Meeting remains unchanged.

4 Answers
answered on May 27, 2020 at 7:50am  
Any fixes on this? I am having this same issue

answered on Apr 15, 2020 at 6:15am  
Same issue, when I host a ringcentral meeting my current profile picture from is shown, however when I join another RC or Zoom meeting, it shows a different photo which I am not able to change.  any help would be appreciated.

answered on Apr 6, 2020 at 12:06pm  
We are having this issue as well. RC Meetings using a photo in place of just the name that isn't being pulled from the glip and we have no idea how to remove it or change it so it just shows the participants name. We have tried changing settings to RC embedded, attempting to remove any added photos in virtual background, updating new photo in glip, to no avail. I don't see a setting in the glip under meetings to change photo either. any help is appreciated. 

answered on May 30, 2019 at 9:22pm  
RC Meetings is a separate picture to change.  It is changed in the ring central admin for meetings.


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