Question

roles that allow viewing user status but not call handling

Forum|Forum|6 years ago
July 11, 2019
1 reply
175 views

woodroof
New Participant

Allow Editing "Roles" so that a manager could see "user status", but not be able to adjust the call handling. This would protect the company and allow managers to view reports and assess performance.

J

+1

Jessica H.
Community Manager
Forum|Forum|6 years ago
July 11, 2019

hi Woodroof,

Check out this KB article for information on how to create custom roles: https://support.ringcentral.com/s/article/10640-user-roles-permissions-create-custom-role?language=en_US

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