question

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arra-joie-santos asked ·

Voicemail Silent Message

Wanted to remove the Silent message since not all of the customer are leaving voicemail their just staying on the line. For Example, Lisa called me on my phone number, she didnt really leave me a voicemail she just stayed on the line for 5 secs and hungs up, upon receiving my email notification, when i play the recording its just a silence on the line for the voicemail and theres really nothing in there. So if possible can we remove the Silence on the line and just play the message if there was really a message on the voicemail.
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jessica-community-moderator answered ·
Hi Arra, 

This isn't a functionality right now. You'll still have to manually ignore or delete any blank voicemails. 
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