To homepage To homepage
Question

HIPAA compliant messaging

  • 6 August 2019
  • 1 reply
  • 1986 views
A

If HIPPA compliant setting is turned on, are SMS messages to external numbers HIPPA compliant?


Our goal is to be able to SMS text message patients at our medical practice in a HIPPA compliant manner.

1 reply

S
Hey Alex,

SMS is generally not HIPAA compliant. This is a pretty interesting read . 

You can also read more about RingCentral's HIPAA policy here.

At rest on our servers, the SMS is protected. But once it is in transit and has left our servers, we don't have any control over it.

Reply


Terms & ConditionsCookie settings
PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Privacy Notice