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benjamin-dean asked Phong Vu commented

What are the maximum number of subscriptions per time element that my application can track?

Saw this question asked in a customer email thread and wanted to share for all of our developer's benefit...


What are the maximum number of subscriptions per time element that my application can track?


This relates to the Push Notification resource of the RingCentral API.

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benjamin-dean answered
The maximum number of subscriptions is limited to 20 for each user extension per application.

For example, if you login to the same extension from two different applications, you can create maximum 40 subscriptions for this extension (20 on each application).
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PriyaRanjan Prakash avatar image
PriyaRanjan Prakash answered Phong Vu commented

Hi @benjamin-dean, does the same applies for "deliveryMode"."transportType": "Webhook" ? Also, I could not find this mentioned in official documentation links, can you share if you have?

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First of all, don't ride on a very old thread. Instead, make your own question and ask in a new question. You can copy the link of an old question and refer to it in your new question.

The limit of number of subscriptions is 20 active subscriptions per user, per application. This is for both WebHook and PubNub methods together.

However, each subscription can be subscribed for multiple events and there is no limit (or at least very high) of event filters. You can combine different type of events and subscribe them in a single subscription. Then when catching the notification, simple detect the event type and route the event to a proper engine to handle the event,

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