RingCentral app outbound caller ID for August 2019 release

Hey Ben, we push releases out in batches :) Sounds like your account hasn't received it just yet. You can check with your Account Manager who can check on when yours is scheduled.

USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2019-08-16:::

Note in the new feature release webinar a few days ago, they specifically said the new release will begin pushing out to the first PODs later this month (August 2019) 

I know ours is slated to begin for POD 13 August 26th - was the last we heard. 

Contact your Account Manager or Customer Success Manager and they should be able to get the info for when your POD is beling sent the new release. 

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http://ringcentraladminusersgroup.org/index.html