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ashley-herbst asked ·

I am trying to figure out how to forward a call from a ring central phone to a agent cell phone

We have 5 ring central phones. I am trying to figure out how to transfer call from a ring central phone to a agents cell phone that is not in office.
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Hi Ashley, 

Can you clarify the situation a little more? Is the call an active call you are trying to pass to a phone number outside the RC system? Or are you trying to have calls to a certain extension automatically forwarded to a phone number outside the RC system? 
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Need to transfer all incoming phones calls to a cell number outside of RC system today between 5pm-6am tomorrow morning only

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@WAYNE ROBERTS Here's a KB that might help:
https://support.ringcentral.com/article/9758.html
Let us know if you need additional assistance.

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