question

rose-marie-paul avatar image
rose-marie-paul asked mary-community-moderator edited

sms survey

We would like to enhance our ring central account to be able to send simple surveys to customers via SMS after communicating with them via phone and text messaging in the Ring Central app. Then we want to gather the responses to produce reports - in excel or another app if we must integrate another app. Does this capability exist or can it be added?
sms and text messaging
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jim-quinn avatar image
jim-quinn answered jessica-community-moderator commented
Hi Saadet, is there any plan to offer that feature in the future?

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Hi Jim, 

We haven't received any information from product on this feature being on the roadmao. 
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saadetswift16514 avatar image
saadetswift16514 answered
Hey Rose, we don't offer this capability at the moment
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Philip Manavopoulos avatar image
Philip Manavopoulos answered

I know this is a late reply, but you can use Postcall to do this, if you're happy integrating an external tool.

You can definitely export the results to Excel if you wanted to run your own reports, although Postcall has its own dashboards as well.

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