question

marc-hadd avatar image
marc-hadd asked samudrabhuyan answered

Ring Central Screen Share will not display your screen with MacOS Catalina

Can not share my screen; running MacOS Catalina, v10.15.1.  R/C version is 7.0.151508.0712.  Is there a fix?
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samudrabhuyan avatar image
samudrabhuyan answered
Hi @Marc,

Have you tried giving RingCentral the screensharing permissions? Catalina has introduced a new permission that users need to provide before screensharing. 

Go to System Preferences > Security & Privacy > Privacy > Screen Recording, and then check the box next to RingCentral


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